Important product information
Incorrect certification information on some of our socks and tights
For us, it is of the utmost importance that you as a customer can trust that the products you buy from us are of good quality and that what is communicated on labels and markings is correct and follows the rules and regulations of the certification bodies we use.
Therefore, we regret that it has come to our attention that one of our suppliers did not follow the procedures regarding documentation for the certifications they have stated on some of the products they have produced on our behalf. This applies to some of the children's socks and tights we have in our Kappahl and Newbie range, i.e. the GOTS (Global Organic Textile Standard) and RWS (Responsible Wool Standard) certifications.
Since the traceability could not fully be ensured, we have, in consultation with our certification body, been given permission to put an adhesive label over the certification logo on affected items.
However, some socks and tights from the supplier have already been sold before this was discovered. If you want to know which products are affected, you can see a list of all products where the certification information is incorrect here.